OH Accounting Pty Ltd ATF Bristow Family Trust, hereinafter referred to as the Firm.
We respect your privacy and are committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.
The Firm will, from time to time, receive and store personal information you enter onto our website, provide directly to us, or give to us in other forms. This information enables us to deliver our services to you.
Types of personal information we may hold
We may collect information including, but not limited to, the following:
- Full legal name;
- Date of birth;
- Your address or addresses;
- Government-issued identification numbers (such as your Tax File Number);
- Your employment and salary details;
- Superannuation details;
- Bank account details;
- Shareholding and other investment details;
- Insurance details;
- Information about goods or services you have ordered;
- Information about enquiries you have made; and
- Communications between us (including feedback).
How we collect personal information
The Firm collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you. We may also receive personal information from third parties. If we do, we will protect it as set out in this policy.
Collection, use and disclosure of personal information
We may contact you by a variety of means, including email, telephone, SMS or mail.
The Firm may use personal information collected from you to provide our services, improve our services, and let you know about opportunities we believe suit you. This includes providing you with information, updates, and new or additional products, services and opportunities, and better understanding your needs.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
We may also disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena or warrant, in the course of a legal proceeding, or in response to a law enforcement agency request.
We may disclose your personal information to a recipient located outside Australia. This includes any financial institution you hold an account with, where you have given us permission to do so. From time to time, information that we collect may be stored in countries outside Australia. This may include, but is not limited to, the USA and Europe.
By providing us with personal information, you consent to the terms of this policy and the types of disclosure it covers. Where we disclose your personal information to third parties, we will ask the third party to follow this policy when handling your personal information.
Anti-money laundering and counter-terrorism financing
From 1 July 2026, we are a reporting entity under the Anti-Money Laundering and CounterTerrorism Financing Act 2006 (Cth). When we provide certain services, such as setting up or restructuring a company, trust, partnership or self-managed super fund, or providing a registered office address, the law requires us to identify and verify you before we start work, and to monitor the relationship while it continues.
To do this, we collect identity information including your full name, date of birth, residential address, and the type and details of your identification documents. Where the service involves an entity, we also collect details of its beneficial owners and the people who control it. We collect this information directly from you, and we may verify it using electronic verification systems and third-party verification providers. We disclose your information to those providers only for the purpose of verifying identity and meeting our obligations under the Act. Some of these providers, or the secure systems we use, may be located outside Australia. Where that
happens, we take reasonable steps to ensure your information is handled in line with the Australian Privacy Principles.
We use the information we collect for these purposes only for meeting our obligations under the Act. We may be required to report information to the Australian Transaction Reports and Analysis Centre (AUSTRAC) or another authority. In some cases the law prevents us from telling you that a report has been made. If you do not provide the information we reasonably need, or we cannot complete our checks to our satisfaction, we may be unable to start or continue providing the service.
How long we keep your information
We keep personal information only for as long as we need it for the purposes described in this policy, or for as long as the law requires us to keep it. Some records must be kept for minimum periods. Records we need to show we have met our customer due diligence obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act are kept for at least seven years after we stop providing services to you. When we no longer need personal information, we take reasonable steps to destroy or de-identify it.
Security of your personal information
The Firm is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorised access, modification and disclosure.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosure of information, we cannot assure you that personal information we collect will not be disclosed in a manner that is inconsistent with this policy.
Access to your personal information
You may request details of the personal information we hold about you in accordance with the Privacy Act 1988 (Cth). If you would like a copy of the information we hold about you, or you believe that any information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at admin@ohaccounting.com.au. We reserve the right to refuse to provide you with information we hold about you in certain circumstances set out in the Privacy Act. If we refuse your request, we will provide you with a notice explaining our reasons and information on how you can complain about the refusal.
Complaints about privacy
If you have any complaints about our privacy practices, please send the details to admin@ohaccounting.com.au. We take complaints seriously and will respond shortly after receiving written notice of your complaint.
Changes to this policy
We may modify this policy at any time at our sole discretion. All modifications are effective immediately upon posting on our website (www.ohaccounting.com.au). Please check back from time to time to review this policy.
Website
When you visit our website (www.ohaccounting.com.au) we may collect certain information such as browser type, operating system, and the website visited immediately before coming to our site. This information is used in an aggregated way to analyse how people use our site so that we can improve our service.
Cookies
We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you return to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject them by changing your browser settings. However, this may prevent you from taking full advantage of our website.
Our website may from time to time use cookies to analyse website traffic and help us provide a better visitor experience. Cookies may also be used to serve relevant ads through third-party services such as Google Ads. These ads may appear on this website or other websites you visit.
Third-party sites
Our site may from time to time contain links to other websites not owned or controlled by us. These links are provided for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement or approval of those websites. The Firm is not responsible for the privacy practices of other websites. We encourage you, when you leave our website, to read the privacy statement of each website that collects personally identifiable information.
Last updated: June 2026.