Terms & Privacy

Bristow Family Trust t/as OH Accounting hereinafter referred to as the Firm.

We respect your privacy and are committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988(Cth). This policy sets out how we collect and treat your personal information. "Personal information" is information we hold which is identifiable as being about you.

The Firm will, from time to time, receive and store personal information you enter onto our website, provide directly to us or given to us by other forms.  This information enables us to effectively deliver our services to you.

Types of Personal Information we may hold

We may collect information, such as but not limited to the following;

  • Full legal name;

  • Date of Birth;

  • Your address/es;

  • Government Issued identification numbers (such as your TFN);

  • Your emoployment and salary details;

  • Superannuation details;

  • Bank account details;

  • Shareholding and other investment details;

  • insurance details;

  • Information about Goods / Services you have ordered;

  • Information about enquires you have made; and

  • Communications between us (including feedback).

How we collect Personal Information

The Firm collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Collection, use and disclosure of Personal Information

We may contact you by a variety of measures including, but not limited to email, telephone, sms or mail.

The Firm may use personal information collected from you to provide services to you, improve services to you and notify you of opportunities we believe suit you.  

  • To provide our services to you;

  • to improve you with information an, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs. 

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may also need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may disclose your personal information to a recipient which is located outside of Australia.  This includes any financial institution you hold an account with where you have granted permission to us to do so.  From time to time, your data may be stored overseas   Information that we collect may from time to time be storedin countries outside of Australia. This may include but is not limited to the USA and Europe.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

Security of your Personal Information

The Firm is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Access to your Personal Information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at admin@ohaccounting.com.au. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.  If we refuse your request we will provide you with a notice explaning our reasons and provide you with information on how you can complain about the refusal.

Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to admin@ohaccounting.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Privacy Policy Changes

We may make modifications to this Privacy Policy at any time in the future at our sole discretion.  All modifications will be effective immediately upon our posting of the modifications on our website (www.ohaccounting.com.au). Please check back from time to time to review our Privacy Policy.

Website

When you visit our website (www.ohaccounting.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

Third Party Sites

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that The Firm is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

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